I was in the wildfires of october 2017, in sonoma
california and I lost millions of dollars of antiquite farm equipment , sawmilling business , firewood too . I also had 4 steel buildings that housed these fine gems . I was online looking for a steel building that would replace the ones I lost in the fire . So far it has been a nitemare dealing with customer care at freedom steel with their non return phone calls or " we can't refund your money like our policy says " . The bottom line is that the building will not fit what I want it to do . it is gonna take another 20k to put this building together and it it also needs a foundation to support the beams as i was told by a couple of the builders .
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $250000.
Preferred solution: Full refund.
I didn't like: Customer service.